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Fantastical personnel! Special thanks to Ms.Heizel Catangui! She made our stay unforgettable, super customized and and very special! She is an extremely kind person. She helped us to carry our luggage (oh, my God! It was heavy!) Also our thanks and warm regards to Ms.Debby, who is very-very polite and kind!The room is well equipped in a cozy place and 5 minutes away from the basic sightseeing locations The bed is perfect and everything is very clean. This is a boutique hotel and it is very safe to stay in. The room has its minibar, an electric boling pot, and a coffee machine. If I happen to come back to Milano, I will definitely stay at AH-Duomo Essence:-)
Marina
July 2025
Very convenient hotel for those who wish to stay downtown. Walking distance to many places of interest but also to two metro stations. Everyone form the staff I had contact with was polite, friendly, and they responded promptly to our requests or questions.
Myrsini
January 2025
The location couldn’t be better, just a stone’s throw from the Duomo and within walking distance of all the key sights, restaurants, and bars. It was the perfect base for a quick city break. A big shoutout to Heizel at reception, who was incredibly helpful and went above and beyond to answer our questions. We were celebrating my partner’s birthday, and the thoughtful special touches made the stay even more memorable. While the setup isn’t that of a traditional hotel, it worked just fine for a one-night stay, especially with everything so close by.
Mylenet
June 2025
Our room was very comfortable and perfect for us and our two kids. The lady at the desk (Asia) was extremely helpful. The breakfast is fun. It's in a little cafe in the nearby square. Great setting, coffee, orange juice and croissants. Not very large though, and definitely not like a 'hotel' breakfast, which may have you set for the day. An easy stroll to the Galleria and the Duomo.
Jonathan
August 2025
Aiello Hotel - Duomo is truly a gem! Ideal location, literally 2’ walk from Duomo and 2’ walk from Metro station. Really convenient and in such trips when you visit for 2-3 days a big city, location is everything! Anna is the best hostess, at all times available and willing to help us. Kind and friendly she made everything really easy for us. The room was clean and really warm. Not too much spacious but that was ok as we were strolling around Milan.
Georgios
December 2024
The location was great. The beds were comfortable and we appreciated the two joined rooms for our family with two bathrooms. The receptionist was lovely and kindly held our luggage after we had checked out so we could go sightseeing.
Alison
May 2025
In the heart of the city on the shopping street, just a couple minutes to Duomo square. We could not see the reception, but we managed to get in via wassup directions, and they were very friendly...
İbrahim
August 2025
The lady at reception - I don’t know her name!! - was absolutely amazing. We had a late check-in as we arrived around 9pm and she was fantastic. Replied on WhatsApp within seconds - helped us with absolutely everything we needed and more - things like parking and paying for our congestion charge for the car. Location was also incredible. Minutes away from the Duomo. 100000% recommend.
Diana_catalina06
May 2025
We just picked up a croissant on the way to the airport so we didn't really take advantage of the breakfast. We loved the location--walking distance to shopping, subway, the Duomo....right in the heart of it all. Loved the air conditioning and the host was super friendly!
Patti
July 2024
We are a newly wed couple- we arrived at the property and that upgraded our room to a bigger one, plus - the room has been filled with red balloons and wine for celebrating out wedding. very nice team ! we liked it there! (Just to NOTE: we HAVEN'T asked the stuff to do all of this - it was their choice :) )
Rafael
May 2025
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